Hello, I am Veri Lejeune
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I love to solve complex problems and think beyond aesthetics. Design & Planning are my passions and I believe the role of design is to turn a complex problem into a simple and great solution that works for the user.
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Overview
Create a user-friendly, visually consistent, and accessible website that introduces Vision 2050 and the Orange Code clearly, while consolidating a large volume of complex content into one streamlined, action-oriented page.
Did it in-house, on a tight timeline, and with limited resources.
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* Vision 2050 is the proposed comprehensive plan for Orange County, FL- USA
* Orange Code is the proposed land use regulations for Orange County, FL- USA
Team: 2 web developers, Public Relations and Outreach Specialist, (Planning Division in-house staff)
My Role:
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Led UX strategy, content structure, and visual design
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Introduced Figma to the team and coached developers in using prototypes
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Facilitated stakeholder discussions to define branding and messaging
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Advocated for user-centered language and accessibility
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Balanced executive needs with realistic development capacity
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Timeline: 6 weeks
Tools: Figma; Teams; Box
Key UX Issues:
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No clear branding or visual hierarchy
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Overloaded pages with little scannability​
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Accessibility concerns (contrast, structure, text)
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Excessive use of technical language
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No guidance for different user types (residents vs. developers vs. staff)
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Confusing navigation and outdated layout

Challenges
The existing Vision 2050 Initiative website lacked a clear identity and overwhelmed users with dense, jargon-filled content, inconsistent visual design, and minimal user engagement. Residents, developers, and stakeholders struggled to find relevant information about Vision 2050 and the Orange Code: two major new planning initiatives in Orange County.
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Additional constraints:
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Limited design/development resources
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No formal UX workflow or toolset in place
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Very short timeline (6 weeks)
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Need to introduce new tools (Figma) and agile methods to internal teams
Process and Approach
1. Tool & Workflow Adoption
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Introduced Figma to the in-house dev team, unfamiliar with modern prototyping tools.
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Adapted a light agile workflow to accommodate internal process limitations.
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Focused on speed: moved from rough content to high-fidelity prototypes to secure early buy-in.
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2. Branding & Visual Direction
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Facilitated meetings with department leadership to define a visual identity for Vision 2050 and the Orange Code.
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Created a brand system that reflects county values and improves credibility.
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3. Content & Language Redesign
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Audited all existing pages and removed redundant content.
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Translated complex policy and planning language into clear, user-friendly content.
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Educated staff on writing for public-facing users and avoiding internal jargon.
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4. Information Architecture & Layout
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Reduced four fragmented subpages into one cohesive, scrollable landing page.
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Organized content by user type (residents, developers, internal) and key questions.
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Prioritized mobile responsiveness and readability.
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5. Accessibility & Technical Workarounds
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Improved contrast, alt text, and headings for WCAG compliance.
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Used existing PDF documents as a temporary solution for resource pages (due to time/resource limits), with plans to replace them with fully designed subpages once initiatives are adopted.
Results:
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One unified page with clear structure, brand alignment, and improved engagement
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Simplified, public-facing language and scannable design
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Leadership buy-in achieved early through high-fidelity prototypes
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Internal teams adopted modern UX practices and tools
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Set the foundation for future expansion and full subpage migration

Key Learnings
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User-centered content can happen even in policy-heavy, resource-limited environments
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Rapid prototyping is a powerful tool for gaining stakeholder support
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Introducing new tools (like Figma) and methods (like agile) requires patience and advocacy, but pays off
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Working within constraints (PDFs, limited tech) is okay, as long as there’s a plan to evolve

